• Professional code of conduct • Extensive knowledge of copyright law and privacy laws • Extensive knowledge of organisational responsibilities legal and ethical practices • Extensive knowledge to include sales and marketing – promoting

• Professional code of conduct
• Extensive knowledge of copyright law and privacy laws
• Extensive knowledge of organisational responsibilities legal and ethical practices
• Extensive knowledge to include sales and marketing – promoting, selling products or services. Marketing strategy and tactics, product demonstration, and sales techniques
• Customer service and personal service – including customer needs assessment, meeting quality standards for service, evaluation of customer satisfaction
• Excellent command of the English language – meaning and spelling of words, rules of composition and grammar
• Communication and Media knowledge – via written, spoken and visual media
• Administration and management – knowledge of business and management principles involved in strategic planning, resource allocation, HR modelling, leadership techniques, production methods, and coordination of people and resources
• Clerical – Knowledge of clerical and administrative procedures and systems